In person training
Recurring Billing & Make-Up Session Policy
Monthly Recurring Billing
All personal training packages are billed automatically on a monthly recurring basis. Your billing date will remain the same each month based on your original start date.
Because your payment reserves a specific recurring time slot on the V2 Fitness schedule, billing will not be adjusted, prorated, or refunded due to missed sessions.
In-Person Session Cancellations & Make-Ups
Life happens! If you need to miss an in-person session, you must provide at least 24 hours’ notice to be eligible for a make-up session.
- Cancellations with 24+ hours’ notice: The session may be made up within one month of the missed session.
- Cancellations with less than 24 hours’ notice: The session is considered used and will not be eligible for a make-up.
Make-up sessions are subject to availability and must be scheduled within the one-month make-up window.
Your recurring payment reserves your designated training time each week. Missing a session does not pause or change your monthly billing date.
If I Need to Miss Your Session
If I need to cancel a session, I will work with you to find an alternative time to complete the session or provide a make-up session.
Thank you for respecting the schedule and commitment that goes into keeping your training time reserved.
